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HW Knowledge/Hewlett-Packard Enterprise

Gen9/Smart Array Px4x Series와 특정 Disk 호환 이슈

by 스쳐가는인연 2016. 2. 5.

Gen9/Smart Array Px4x Series 특정제조사에서 생산된 Disk 호환 이슈


증상

운영 중 또는 부팅 중 한 개 이상의 슬롯에서 Disk 장애를 중복 경험하고, 아래와 유사한 로그를 확인할 수 있음


ADU
PhysicalDrive : Physical Drive (0 GB SAS HDD) 2I:2:1
Drive Serial Number 1XXX1XXX 
Last Failure Reason Init Start Unit Failed  (0x16) 


PhysicalDrive : Physical Drive (0 GB SAS HDD) 2I:2:2
Drive Serial Number 1YYY1YYY 
Last Failure Reason Init Start Unit Failed  (0x16) 

 

환경

·    ProLiant Gen9 Server

·    Smart Array Px4x Series HBA
·    특정 제조사에서 생산된 모든 Disk

MB6000FEDAU                                          fw HPD1 or HPD2
   MB2000FCZGH MB3000FCZGK MB4000FCZGL  fw HPD6


원인

·    특정 제조사에서 생산된 DiskGen9 세대의 Px4x Series HBA와의 호환 이슈

 

솔루션

Action Plan 1.
What: SA Px4x HBA fw upgrade to 3.56
What: Disk fw upgrade


Online ROM Flash Component for Linux (x64) - Smart Array H240ar, H240nr, H240, H241, H244br, P240nr, P244br, P246br, P440ar, P440, P441, P542D, P741m, P840, P840ar, and P841
3.56(3 Dec 2015) 
http://h20565.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=7271242&swItemId=MTX_b4883876091d4bfa9438d5cc90&swEnvOid=4103#tab-history


Upgrade the HDD firmware to the firmware version listed below (or later):
MB2000FCZGH: HPD7
MB3000FCZGK: HPD7
MB4000FCZGL: HPD7

Linux:
https://www.hp.com/swpublishing/MTX-bd24a9bab1064ded94fd7c9e8c
ftp://ftp.hp.com/pub/softlib2/software1/sc-linux-fw/p1884236067/v115512


MB6000FEDAU: HPD4
Linux:
https://www.hp.com/swpublishing/MTX-abe6753d8d1544ea9651dda136ftp://ftp.hp.com/pub/softlib2/software1/sc-linux-fw-drive/p175175854/v115488


참고문서
Advisory: HPE Smart Array Controllers - HPE Hard Disk Drives MB2000FCZGH, MB3000FCZGK, MB4000FCZGL and MB6000FEDAU Are Not Always Detected at Power Up
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04954875



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