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H/W Knowledge/Hewlett-Packard Enterprise

iLO/The iLO health monitoring status of the device / adapter is not responsive 발생

by 스쳐가는인연 2022. 9. 23.

증상: iLO Event Log(IEL)에 아래 형태의 메시지 발생

The iLO health monitoring status of the device / adapter located in Embedded Unknown 01 is not responsive.


원인: 일부/특정 장치가 iLO와 통신(상태 정보 전달) 실패를 경험

Note. MCTP(Management Component Transport Protocol)는 관리 목적의 프로토콜로 시스템 운영/서비스에 직접적인 영향을 주지 않음

Action Plan 1.
What: MCTP 재설정
What if / next: 아래 MCTP 재설정 진행 중, MCTP factory reset 관련 메시지가 발생되는 경우, Cold Reboot (전원 Cable 분리 및 3분간 대기 후 재연결) 권장
Perform the following to disable the Management Component Transport Protocol (MCTP)and stop the false caution messages:
a. MCTP 비활성화 및 3분간 대기
   iLO Webpage > System Information > Device Inventory
   - MCTP Discovery > disable (turn to grey)
   - Devices – MCTP > (turn to grey)
b. MCTP 활성화 – turn to green
   참고자료:

c. reset ILO 5.
   Information > Diagnostics – Reset iLO 선택
d. Reboot the OS.
 
 
관련문서:
Advisory: (Revision) HPE Integrated Lights-Out 5 (iLO 5) - False Caution Message, "The iLO Health Monitoring Status of the Device / Adapter Located In Embedded Is Not Responsive" May Display Constantly In the iLO 5 Event Log
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00102190en_us

 

 

 

 

 

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